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Best for a simple starter package

AskNow review

4.7 on Trustpilot · 131 reviews (opens in a new tab)

Our score: 6.2 out of 10 (Fair)

Updated · By the editorial team · Desk research (how we rate) · #7 of 9 in our comparison

AskNow keeps things simple: a $30 package of 30 minutes with Top Rated advisors, plus 5 free minutes with a senior one. Beyond that it's phone and chat only, its app hasn't been updated since 2017, and the guarantee covers only your first call.

Pros and cons

Pros

  • Easy-to-understand starter package
  • Long-lived package minutes
  • Operating since 2003
  • Trustpilot 4.7/5 (small sample)

Cons

  • Phone and chat only
  • Outdated iOS app and no Android app
  • Master advisors from $11 a minute
  • Narrow guarantee; support hours not published

At a glance

Key facts about AskNow
Operated byQwando, LLC (trading as AskNow) Source (opens in a new tab)
Founded2003 Source (opens in a new tab)
Ways to get a readingChat, Phone Source (opens in a new tab)
AppsiOS
AdvisorsNot verified
LanguagesNot verified
Rates$5–$14 per minute (by advisor tier, bought in prepaid packages) Source (opens in a new tab)
Rates shown before sign-upYes
Satisfaction guaranteeOnly a new member's first call is covered: within 72 hours, AskNow refunds up to the cost of 10 minutes or credits up to 10 minutes with another advisor. Source (opens in a new tab)
Customer supportPhone, email and post; hours not published Source (opens in a new tab)
Advisor screeningPsychic managers screen and test every applicant; AskNow says it accepts fewer than 2%. Source (opens in a new tab)

How AskNow scored

Five criteria, 20% each. Overall: 6.2/10.

Pricing & transparency20%

6.5 out of 10

Tier rates and intro prices are on the public directory, and the starter package is simple. Prepaid packages, conflicting expiry wording for the free minutes and optional auto-renewing monthly programs make costs harder to follow.

FAQ (opens in a new tab)Signup offer (opens in a new tab)Terms (opens in a new tab)

Advisor choice & specialties20%

6.5 out of 10

AskNow describes strict screening (under 2% accepted) but doesn't publish its advisor count or languages, and its list of specialties is shorter than most.

FAQ (opens in a new tab)Homepage (opens in a new tab)

Reading options & ease of use20%

5.5 out of 10

Phone and chat only. The iOS app was last updated in 2017 (3.2 from 21 ratings), and we found no Android app.

How it works (opens in a new tab)App Store listing (opens in a new tab)

Customer protection & support20%

6.0 out of 10

The guarantee covers only a new member's first call, up to 10 minutes, claimed within 72 hours. Support is by phone, email or post, with no published hours.

Terms (opens in a new tab)FAQ (opens in a new tab)

Evidence of service quality20%

6.5 out of 10

Trustpilot shows 4.7/5 but from only 131 reviews, about a quarter of them one-star. AskNow has operated since 2003.

Trustpilot (opens in a new tab)BBB profile (opens in a new tab)

Who it suits

AskNow suits someone who wants a fixed, prepaid starting budget rather than open-ended per-minute billing. For video, a modern app or broader refund cover, other platforms do better.

How to get started

  1. 1Browse psychics by specialty
  2. 2Pick an advisor, create an account and click Call or Chat
  3. 3Begin your reading by phone or chat

As described by AskNow (opens in a new tab)

Ratings elsewhere

Sources

Alternatives to AskNow

  • Keen

    Best for choice of advisors

    7.9
    Read review

  • California Psychics

    Best for screened psychics and 24/7 support

    7.7
    Read review

  • Psychic Source

    Best for phone, chat and video in one place

    7.4
    Read review

See the full ranking